This Privacy Policy outlines the manner in which van2b.com (referred to as the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you browse or make a purchase on the Site.

Why we collect personal information

We collect personal information to enhance your experience on our website and provide you with tailored services. This information may include details like your name, contact information, order history, and preferences. By gathering this data, we can process your orders, customize your website experience, and communicate effectively with you regarding updates, promotions, and support.

How it works

Upon visiting the Site, we gather specific details regarding your device, interactions with the Site, and information essential for order processing. If you reach out to us for customer support, we may also collect additional information. Within this Privacy Policy, we use the term “Personal Information” to refer to any information that can identify an individual uniquely.

Why we need it

Device information

We collect device information such as the version of your web browser, IP address, time zone, and cookie information to ensure that our website loads properly for you. Additionally, we analyze this information to understand how users interact with our site, enabling us to optimize its performance and enhance the overall user experience.

Order information

We collect personal information related to your orders, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This information is necessary to fulfill our contractual obligations by providing products or services, processing payments, arranging shipping, issuing invoices or order confirmations, and communicating with you. We may also use this information to provide you with relevant product or service information and advertisements. Your order information is collected directly from you and may be shared with relevant vendors involved in order processing, such as sales channels, payment gateways, and shipping and fulfillment apps.

Customer support information

Our collection of customer support information is aimed at assisting you with inquiries, improving our services, and providing effective support. This information may include your name, contact details, and order information. If you have any concerns or wish to request the deletion of your customer support information, please reach out to us using the contact form.

Minors

Our policy is not to purposefully collect Personal Information from children. If you are a parent or guardian and suspect that your child has shared any Personal Information with us, kindly get in touch with us

Sharing personal information

In order to deliver our services and meet our contractual obligations, we may share your Personal Information with trusted service providers.

We may also disclose your Personal Information when required to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or safeguard our rights in other lawful situations.

Marketing

As mentioned earlier, we may use your Personal Information to provide targeted advertisements or marketing communications that we believe align with your interests. For instance:

To better understand how our customers use the Site, we utilize Google Analytics. You can learn more about how Google handles your Personal Information by reviewing its privacy policy at https://policies.google.com/privacy?hl=en. If you prefer, you can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

To gain insight into how targeted advertising functions, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

To opt out of targeted advertising, you can utilize the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Moreover, you can visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/ to opt out of some of these services.

Please note that opting out does not mean you will no longer see any advertisements, but rather that the ads you receive will be less tailored to your interests.