Frequently Asked Questions (FAQ)
Here are answers to some common questions about our products, shipping and delivery, installation, inventory, financing options, and more. If you have any additional inquiries, please feel free to reach out to our customer service team for assistance.
Shipping & Delivery:
Yes, shipping to the lower 48 states is indeed free.
The estimated delivery time varies depending on your location and the specific product. Please refer to the product page or contact our customer service for more accurate delivery information.
To initiate a return, please contact our customer service team. They will provide you with the necessary instructions and guide you through the return process.
To initiate a return, please contact our customer service team. They will provide you with the necessary instructions and guide you through the return process.
Yes, we provide international shipping services. Please note that additional fees and customs duties may apply, depending on your location. Contact our customer service for more details.
Product Questions:
We understand that choosing the right product can be challenging. Our customer service team is here to help! Feel free to reach out to us with any specific questions or concerns, and we will provide you with the information you need to make an informed decision.
Yes, our Bed Systems are designed for easy installation, and many customers choose to install them themselves. Installation instructions are provided with the product, and our customer service team is available to assist if needed.
Yes, our website’s inventory is updated in real-time, and we strive to ensure accurate stock availability. However, in some rare cases, there may be discrepancies due to high demand or unforeseen circumstances. If a product you ordered is out of stock, our customer service team will promptly notify you and provide alternative options or assist with a refund.
You can sign up for product notifications on our website by providing your email address. We will notify you as soon as the item is back in stock and available for purchase.
Financing & Payment:
We currently offer financing options for qualified customers. Please contact our customer service team to learn more about the available financing plans and how to apply.
Need further assistance or have more questions?
We are here to assist you! If you have any additional questions or concerns, please don’t hesitate to contact us.